If you are unsatisfied with your product for any reason you will have 60 days from the date of purchase to return the product and request a refund. You may return any Product (as defined below) purchased on erecprime.com in accordance with the terms below:

A return authorization must be requested and approved within 60 days of your date of purchase. You must contact us at support@erecprime.com to request and receive an RMA.

The return authorization number must be included along with your returned product.
Once an RMA is received please return the item and email us back with the RMA and the tracking# so we can track your return. You will have to pay for shipping.

You must return the Product to the address provided to receive a refund at your cost within 14 days of receipt of RMA.

Returned Product(s) must be in good physical condition (not physically broken or damaged). All accessories originally included with your purchase must be included with your return.